Destination review

We may restrict or decline shipping to any state, territory, locality or address where sale or delivery is prohibited, uncertain or not operationally supported.

Adult signature

Eligible shipments may require an adult signature and government-issued photo identification at delivery. The purchaser is responsible for providing a lawful, serviceable address where an eligible adult can receive the package.

Processing and delivery estimates

Estimated times are not guarantees. Verification, weather, carrier disruptions, holidays, inventory review and compliance checks may delay processing or delivery.

Taxes and fees

Sales tax, tobacco excise tax, carrier charges, adult-signature fees and other applicable amounts may be calculated or confirmed before acceptance.

Carrier limitations

Not every carrier accepts tobacco products. Shipping methods shown on the website are subject to final carrier approval and service availability.

Lost, damaged or refused packages

Contact support promptly with the order reference and photographs. Refused or undeliverable packages may be subject to shipping, return and compliance costs where legally permitted.